Welcome, Guest Login

Support Center

Video Support

Last Updated: Jul 22, 2016 03:26AM PDT

What type of Videos does IdeaScale Support?

You can upload the following file types:

  • .swf, .flv
  • .mp4
  • .avi, .mpeg
  • File attachments (not playable in browser)
 

How many Images/Multimedia files can be uploaded?

You can upload unlimited number of files with all paid subscription plans. However, depending on your subscription plan level there is a limitation on the total file size.

  • Free Basic Not Available
  • SMB 25 MB
  • Enterprise 25 MB
 

Note: Individual file size should not exceed 25MB. Smaller the file, faster it will load up!

Contact Us

support@ideascale.com
http://assets0.desk.com/
false
ideascale
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete