Some common billing and invoice related questions
How do I pay my Invoice?
Please go to the following link to know about how to pay an invoice
How do I add a new Credit Card to pay an Invoice?
To know about how to add a Credit card, please see the following Knowledge base article
Can I purchase the license all at once for the year?
Yes! You can purchase an annual license with a credit card. After you've logged into your account, click on "My Account" and then click on "Upgrade Account". From there, choose any of the two licenses under, "Annual Pre-payment", then fill out your credit card information and click the "confirm" button.
How do I cancel my account?
To know how to cancel an account please check the following link http://support.ideascale.com/customer/portal/articles/1001513-how-to-cancel-my-ideascale-account-
- Email Us
- Call Us @ 800.549.9198