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Billing Questions

Last Updated: Sep 02, 2016 09:03AM PDT

Some common billing and invoice related questions

How do I pay my Invoice?
Please go to the following link to know about how to pay an invoice
http://support.ideascale.com/customer/portal/articles/1001470-how-to-pay-my-invoice-


How do I add a new Credit Card to pay an Invoice?
To know about how to add a Credit card, please see the following Knowledge base article
http://support.ideascale.com/customer/portal/articles/1001516-how-to-add-a-new-credit-card-for-payment-

Can I purchase the license all at once for the year?
Yes! You can purchase an annual license with a credit card. After you've logged into your account, click on "My Account" and then click on "Upgrade Account". From there, choose any of the two licenses under, "Annual Pre-payment", then fill out your credit card information and click the "confirm" button.




How do I cancel my account?
To know how to cancel an account please check the following link http://support.ideascale.com/customer/portal/articles/1001513-how-to-cancel-my-ideascale-account-

Contact Us

support@ideascale.com
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