Welcome, Guest Login

Support Center

Private Messaging

Last Updated: Sep 19, 2016 02:26AM PDT

Private Messaging allows to communicate privately with other users or moderators of the community or specific campaign.   

Private Messaging between End User to other end users

We could use two ways to send a private message to the user one from the link View The Leaderboard and other from going into the profile of the user. 
 




Clicking on the idea submitter's name would also give a link "Send PM" to the submitter. 






Click on the "Send PM" button





Compose the message to be sent. By default the "To" box bears the name of the user whom you have chosen from the Leaderboard. One can choose to send the same message privately to the additional users.





The Private messages sent by the user can be viewed in the member's "Sent" box.





The user to whom the message is sent can view the message in the "Inbox" or by clicking on the envelope icon the which also shows the number of unread messages.





Clicking on the message allows the user to read and Reply to the message.






Private Messaging between End User and the Moderators

Select a campaign and click on the PM Moderator button to send a private message to the global moderators and the campaign moderators of the selected campaign.






The moderators can view the sent message in their community inbox .

Help Article: "Follow / Unfollow" a member  :- http://support.ideascale.com/customer/portal/articles/1152741-follow-a-member

Contact Us

support@ideascale.com
http://assets2.desk.com/
false
ideascale
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete