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IdeaScale Cookie Policy

Last Updated: Sep 01, 2017 01:16PM PDT

IdeaScale sometimes places small data files called cookies in your browser.  This is a common practice for the functionality of many websites.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit a website. It enables a website to remember your actions and preferences (such as the fact that you logged in, your preferred language and font size, and other display preferences) over a period of time, so you don’t have to re-enter such details each time you return to the website.
 
Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years.

Why does IdeaScale use cookies?

Cookies are used to authenticate users, to show the right information and prevent unauthorized parties from accessing your account. Additionally, cookies help maintain and improve the quality of the Services. Cookies also allow IdeaScale to improve and understand specific Service features. This information allows IdeaScale to improve the overall user experience. You can control the use of cookies at the individual browser level. If you disable cookies, you may still use the Services, but your ability to use some features may be limited.

What types of cookies are used?


Cookie Category

Description

Essential Cookies

These cookies are essential for you to move around the IdeaScale website and to use the Services.  For example, they enable you to stay logged in and to enter specific communities.  Without these cookies, the website would not function properly.

Preference Cookies

Cookies allow for a personalized experience by remembering your preferences, such as preferred language, region of origin, and customized content.

Analytics Cookies

These Cookies are used to collect anonymized information about how you use the Services.  They gather data, such as the IdeaScale pages you visit most frequently and the error messages you encounter.  IdeaScale only uses analytics cookies to analyze movement within the Services and to improve the functioning of the Services.

Advertising Cookies

IdeaScale uses cookies to advertise its Services to you elsewhere on the Internet.  These cookies enable the delivery of interest-based ads that may be relevant to you as a result of your activities on the IdeaScale marketing pages.  For clarity, such cookies are not used within IdeaScale communities. These cookies provide IdeaScale with information (such as where you saw the ad) to help analyze the impact of its advertising campaigns.  IdeaScale also includes links to social networks and third-party sites (for example, Facebook and LinkedIn), which may then use information about your visit to target advertising to you on their websites.  You should check third-party websites for information about the cookies they use.


Specifically, IdeaScale cookies include:
 

Cookie Name

Cookie Provider

Cookie Purpose

Cookie Duration

wpml_browser_redirect_test

WPML

Automatic redirect based on browser language

Session

user_segment

IdeaScale

Describes the storage allocated for the segments owned by the current user’s objects.

 

ISSESSIONID

IdeaScale

A session ID is a unique number that a web site’s server assigns a specific user for the duration of that user’s visit.

Session

_icl_visitor_lang_js

WPML

This cookie plugin WPML Multilanguage respond to and are responsible for identifying the user’s browser language to determine which language to display the web.

1 day

_icl_current_language

WPML

Stores a language value for the website.

1 day

_gat, _gat_trackerB

Google Analytics

Used to limit the number of requests made to doubleclick.net.

10 minutes

_ga

Google Analytics

Used to distinguish numbers.

2 years

_gid

Google Analytics

Used to distinguish users. 

1 day

_dc_gtm_UA-47322948-1

Google Tag Manager

Used to load other scripts and code into a page.

10 minutes

intercom-session-apdpe5ot / intercom-id-apdpe5ot / intercom-visitor-session-apdpe5ot / _mkra_ctxt

Intercom

Allows IdeaScale to recognize users and provides context for ongoing support conversations.

 

lc_window_state

LiveChat

Enables website owners to talk to visitors to their site.

Session

visitor_id30732 / visitor_id30732-hash /

pi_opt_in30732

Pardot

Analytics cookie used to track site visitors.

10 years

__lc.visitor_id.3209672

LiveChat Inc

Allows support to recognize and talk to users.

3 years

__exitmonitor_timeout_54fa056c3433620010000000

Exit Monitor

Used to create targeted offers.

10 minutes

__exitmonitor_guid_54fa056c3433620010000000

Exit Monitor

Used to create targeted offers.

274 years

__exitmonitor_54fa056c3433620010000000

Exit Monitor

Used to create targeted offers.

5 minutes

__cfduid

CloudFlare

Used to override any security restrictions based on the IP address the visitor is coming from.  For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the visitor's machine is known and trusted, then the cookie can override the security setting. 

1 year

__utmz

Google Analytics

Used to determine where a visitor came from, what search engine was used, what link was clicked, and what keyword was used.

6 months

__utmt_b

Google Analytics

Used to limit the amount of data recorded by Google on high traffic volume websites.

10 minutes

__utmt

Google Analytics

Used to throttle request rate.

10 minutes

__utmb

Google Analytics

Takes a timestamp of the exact moment in time when a visitor enters a site.

30 minutes

__utmc

Google Analytics

Takes a timestamp of the exact moment in time when a visitor leaves a site.

session

__utma

Google Analytics

Keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred.

2 years

__ar-v4

DoubleClick

Used to track conversion rates for ads.

5 yrs

test_cookie

DoubleClick

Used to determine if a browser has cookies enabled.

Session

IDE

DoubleClick

Used to present targeted ads.

2 yrs

id

DoubleClick

Used to present targeted ads.

2 yrs

__adroll

adroll.com

Used to advertise IdeaScale services to visitors elsewhere on the Internet.

13 months

CfP

adtech.de

Used to determine if a browser has cookies enabled.

Session

JEB2

adtech.de

Used to control the number of targeted ads seen by a user.

2 years

C

bidswitch.net

Used to advertise IdeaScale services to visitors elsewhere on the Internet.

1 year

tuuid

bidswitch.net

Used to advertise IdeaScale services to visitors elsewhere on the Internet.

1 year

tuuid_last_update

bidswitch.net

Used to advertise IdeaScale services to visitors elsewhere on the Internet.

1 year

CMDD

casalemedia.com

Collects anonymous data related to the user's visits to the marketing pages, such as the number of visits, average time spent on a page, and what pages have been loaded, with the purpose of displaying targeted IdeaScale ads.

1day

CMID

casalemedia.com

Same as above.

1 year

CMPRO

casalemedia.com

Same as above.

90 days

CMPS

casalemedia.com

Same as above.

90 days

CMRUM3

casalemedia.com

Same as above.

1 year

CMSC

casalemedia.com

Same as above.

Session

CMST

casalemedia.com

Same as above.

1 day

V

contextweb.com

Same as above.

360 days

pb_rtb_ev

contextweb.com

Same as above.

1 year

sto-id-20480-bh

contextweb.com

Same as above.

15 minutes

fr

facebook.com

Used to advertise IdeaScale services.

90 days

__ar_v4

adroll.com

Same as above.

6 years

lpv30732

Pardot

Analytic cookie used to track visitor activities.

30 minutes

pardot

Pardot

Same as above.

Session

I

openx.net

Used to provide interest-based advertising.

1 year

KRTBCOOKIE_10

pubmatic.com

Used for targeted IdeaScale ads purposes.

1 year

PUBMDCID

pubmatic.com

Same as above.

90 days

PUBRETARGET

pubmatic.com

Same as above.

0

PugT

pubmatic.com

Same as above.

1 month

ck1

rlcdn.com

Collects anonymous data related to the user's visits to the marketing pages, such as the number of visits, average time spent on a page, and what pages have been loaded, with the purpose of displaying targeted IdeaScale ads.

6 months

rlas3

rlcdn.com

Same as above.

6 months

rtn1-z

rlcdn.com

Same as above.

6 months

khaos

rubiconproject.com

Same as above.

6 months

put_3644

rubiconproject.com

Same as above.

1 year

rpb

rubiconproject.com

Same as above.

1 month

C

rubiconproject.com

Same as above.

Session

rpx

rubiconproject.com

Same as above.

1 month

__smVID

SumoMe

Used for sign-up prompt purposes when visitors browse marketing page.

29 days

__smToken

SumoMe

Same as above.

100 years

__smListBuilderShown

SumoMe

Same as above.

2 days

__smSessionId

SumoMe

Same as above.

1 day

__smTID

SumoMe

Same as above.

10 years

t_gid

taboola.com

This cookie gives a user who interacts with the taboo Widget an anonymized User ID, allowing for the providing of targeted IdeaScale advertisements and content.

1 year

taboola_usg

taboola.com

This cookie keeps track of user segmentation.

1 year

guest_id

Twitter

Used to identify you to Twitter when you choose to share with Twitter.

2 years


Please note, information regarding cookies is subject to change without notice. IdeaScale does not provide any warranty or guarantee as to the accuracy of the information included in the chart above. IdeaScale expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.

Where does IdeaScale use these cookies?

Cookies are used on its marketing pages and within its Services. IdeaScale may place cookies on your computer or device, and receive information stored in cookies when visiting or using the Services. IdeaScale uses various domains to set cookies, including ideascale.com, its subdomains, and the domains used by IdeaScale communities.

How to delete and control cookies. 
 
If you do not want cookies or certain types of cookies to be placed in your browser, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your browser. Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features offered by the Services and may have to manually adjust some preferences every time you visit. If you wish to not have cookies used for the purpose of serving you interest-based ads, you may opt-out by  clicking here (or if located in the European Union click here).

Contact Us

support@ideascale.com
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