Invalid Credit Card | Cannot Upgrade | Credit Card not accepted

Which credit cards are accepted?

We accept the following credit cards.

• Visa
• Mastercard
• American Express

Why do I get an Invalid Card Number error when I update/add my credit card information?
Please make sure you are entering the following details properly:

• License Level : Please make sure you select the license level from the drop menu if it is not selected.
• Name On Card : Please enter the name exactly as displayed on the Credit Card.
• Card Number : Please enter the entire credit card number without hyphens or spaces. (For your security IdeaScale masks your card number with asterisks.
• Expiration Date : Expiration Date as on Credit card
• Security Code : Please see the Security Code help link below
• Address : Enter the correct address for the credit card.
• City : Enter the correct city for the credit card.
• State / Province : Enter in abbreviation for state / province.
• Country : Enter in your country. (Please leave this field blank if you do not reside in US or Canada.)