Idea Status

Each idea in your community has a status that shows community members the progress of Idea as it is considered and/or implemented.

What statuses can an idea have?

  • Inbound: Default status for Ideas created by un-authenticated widget users. These ideas are queued up to be either approved by the Member himself after authentication or by an authenticated Moderator.
  • Active: Default status for Ideas created by authenticated Members. Ideas in this state are visible in most screens.
  • In Review: Idea is being reviewed & will possibly be implemented.
  • In Progress: Idea is actively being worked on.
  • Complete: Idea has been implemented.
  • Closed: Idea will not be considered. The Idea is hidden from community members entirely.
  • Off-Topic: Idea is not relevant in the context of this community. The Idea is viewable and searchable, but not part of the main list of ideas (Popular, recent, etc).

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How can I edit the status of an Idea?

A Moderator can edit the status of an Idea by clicking on the Idea detail screen, then click the "Moderate Idea" tab and select 'Edit Idea' .

What are the Recent, Popular, and Hot tabs?

  • Recent: Ideas are ordered by date

  • Popular/Top Rated: Ideas ordered by # of votes.

  • Hot: a combination of recent Ideas and popular ideas.

Do we get notifications when the status is changes?

Realtime subscribers will receive an email when the status changes :

"In Review" to "X" "X" to "Completed"

The author of Idea will get email when status changes:

"Inbound/Pending" to "Active" "Inbound/Pending" to "Closed"

Please go through the below help file to set notification email for status

http://support.ideascale.com/kb/ideascale-setup/email-notification-...