IdeaScale Security SSL/TLS

Can I enable SSL on my community?

Yes. Login to the admin interface at http://ideascale.com --> Choose the community you'd like to edit --> Settings --> Access Restrictions. Check the box marked, "Enable SSL".

What about email communication? It is encrypted?

Yes. IdeaScale email servers are configured with SSL/TLS. TLS allows mail between systems to be encrypted to minimize the chances of snooping. IdeaScale mails (new ideas, logins etc.) are sent via our mail servers which are configured to enable TLS as long as the receiving system also supports TLS. Most modern mail system (inbound mail servers) support TLS out of the box, but to be sure, please check with your IT dept.

I would like to upload a employee list into IdeaScale. How do I make sure it's encrypted during transfer?

When logging into IdeaScale please use the secure link: https://www.ideascale.com. When this secure link is used, all communication between your browser and our servers is encrypted - including any uploads (Excel files, documents, etc...). Seeing "https://" will ensure that when you are uploading sensitive data (like employee email addresses or docs), the data is encrypted and follows established security protocols.

Can communities with custom domains be configured to use SSL?

Yes. At the Enterprise license level, IdeaScale can configure SSL on communities using custom domains.Contact IdeaScale for more information.