Report Abuse and Report Duplicate links helps in detecting and reporting any sort of abusive, inappropriate language or duplication of a specific idea in the community flagged by the community members itself. These links are made visible only to standard users.
If a Moderator or Administrator are submitting ideas, they are the most responsible candidates Managing and moderating a community so they will refrain themselves from Abusing/Duplicating ideas.
For Example in the below screenshot Deepthi is an Administrator, Diana is Moderator and Rosa is a standard user. These screenshot is from the point of view of Standard User.
1. Idea Submitted by Administrator:
In case approval for idea is disabled in the community, any idea submitted by the Administrator or Moderator would not show "Report Abuse" and "Report Duplicate" links by default. However, a Standard User submits an idea, only then "Report Abuse" and "Report Duplicate" links are visible to other users on Ideas as shown in the below screenshot. Any standard user or administrator would be able to view the "Report Abuse" and "Report Duplicate" links.
2. Idea Submitted by a standard user:
The administrator of the community can set up a threshold for both the reporting in Community Settings>>Workflow>>Automation. As soon as someone reports an idea as abusive or duplicate and the threshold is met the idea will move into Pending Approval state.
The moderator will receive an email notification about the reporting, as in this case it is flagged as Report Abuse as shown in the below screenshot.
The idea author will receive an email notification advising of the stage change of his idea from the existing stage to Pending Approval as shown in the below screenshot.
- Only the moderator will not see the Report Abuse and Report Duplicate links.
- Any idea which gets submitted is live and is in Ideate Stage will show "Report Abuse" and "Report Duplicate" links, however any idea moved from Pending Approval stage by a moderator or any idea moved from any different stage to Ideate stage will not show these links.