Question:
I login as myself to an IdeaScale community, but I see someone else's name in the user profile page, help!

Answer:
This is caused by an mis-configured proxy server in your company network that is caching pages. Proxy servers sit in between the user's browser and our servers intercepting HTTP requests and caching them (sometimes when they aren't supposed to). There are two things you can do: 1 - reconfigure the proxy server or 2 - Turn on SSL - this usually forces the proxy server not to cache requests.

More info on enabling SSL here: https://support.ideascale.com/setup/ideascale-security-ssltls

Did this answer your question?