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Email & Notifications

Last Updated: Jun 12, 2018 11:00PM PDT

Community Settings >> General Settings >> Emails and Notifications
Emails and Notifications section consist of all the settings and tools for customizing and scheduling email communications that are sent from the IdeaScale community to their members. 


General Email Settings

General email settings section contains all the settings to customize email communications sent from the community to all the community members.

Help Article : https://support.ideascale.com/customer/portal/articles/1916918-general-email-settings


Digest Emails

Digest emails section helps in customizing and scheduling all the digest email notifications sent to the community members regarding new activities taking place within the community.

Help Article : https://support.ideascale.com/customer/portal/articles/1918218-digest-emails-setting


Notification Emails

The community administrator can set a certain validity/time span for the links received in various verification and password reset emails with the help of this section.

Help Article : https://support.ideascale.com/customer/portal/articles/1918315-notification-emails


Admin Email Notifications

The community owner can opt to receive or not receive real time email notifications for every new user who sign up for the community at the email address specified in this field. This section cannot be customized.


Idea Sharing Via Email

Idea sharing via email tool allows to send an idea to all the registered users in your community as well as people outside IdeaScale.

Help Article : https://support.ideascale.com/customer/portal/articles/1001511


Apple Push Notifications

The community administrator can send notifications to all the members of the community who have iPhones, iPads or iPods. This can be set from the Developer API section under Integration.


Default Notification Preferences

The administrator of the community can customize the following notifications as default for all the new users who sign up for the community after customizing this section. The member may change these notification for their own profile after joining the community.

Help Article : https://support.ideascale.com/customer/portal/articles/2943612-default-notification-preferences


Email Subscription / Notification

The number of members subscribed to various email notifications is displayed in this section.

Clicking on the numbers displayed in front of each email notification name will take you to the 'Search / Filter Members' area will the list of members who have opted for that email notification.

Send Manual Notification : Clicking on this link will send a weekly digest for given number of ideas and comments to all the members who have subscribed for it.


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