Community Settings >> Member Management >> Members >> Bulk Import Members
If you've got a large volume of new members to invite to your community, it may be quicker to upload the list of member email addresses via excel.
Please Note : Upload members in batches of 3000 members per file only. Adding more members in a single file will result in interrupted and incomplete process.
You can assign community roles to the new members or existing one (Verification email will be resent to them) while uploading itself. Turning on the switch for 'Set Group' will show a dropdown with all the groups which the admin has created. The administrator can choose a Group to which all the members from the excel file need to be assigned to. For example : HR Department' has been selected in the above screenshot
Help Article on Community Roles : https://support.ideascale.com/customer/portal/articles/1331370
Uploading Answers to Member Profile Questions
You can upload answer "values" for member profile questions using an Excel file when you are bulk uploading members.
Using this tool, Administrators can upload new members with the accompanying answer to member profile question or
Multichoice type member profile questions are not supported in bulk import memberFor Checkbox, the custom fields value should be either "true" or "false".
Excel File Format
- The file should be an Excel format (".xls")
- If the first row is column header then please check the First row is column header box.