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How to cancel my IdeaScale Subscription?

Last Updated: Sep 08, 2017 02:27AM PDT

How do I cancel my IdeaScale subscription/plan?

We are sorry to see you go! Due to compliance reasons, we cannot cancel a subscription/plan via phone or email.

Only the community owner can cancel a subscription. The cancellation of your subscription can be managed through Billing & Invoices in Account Cancellation section which would request you to enter your password for the community, inorder to cancel the subscription.

Path: Profile>>Billing & Invoices>>Account Cancellation


Please Note: 

  • All your communities will be removed.
  • All idea data will be deleted.
  • All member related data will be deleted.
  • Upon cancellation, your email will be permanently removed from our system.

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