How do I cancel my IdeaScale subscription/plan?

We are sorry to see you go! Due to compliance reasons, we cannot cancel a subscription/plan via phone or email.
 Only the community owner can cancel a subscription. The cancellation of your subscription can be managed through Billing & Invoices in Account Cancellation section which would request you to enter your password for the community, inorder to cancel the subscription.
 Path: Profile>>Billing & Invoices>>Account Cancellation

 Please Note: 

  • All your communities will be removed.
  • All idea data will be deleted.
  • All member related data will be deleted.
  • Upon cancellation, your email will be permanently removed from our system.

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