Outcomes: Quick Summary
The Quick Summary on the outcomes page provides the number of implemented ideas, the number of selected ideas and the number of “other” ideas that have not reached either of these two criteria. The numbers provided are the all-time statistics for your community. Use this quick summary to monitor your progress in selecting and implementing ideas.
Outcomes: Selected and Implemented Ideas:
The Selected and Implemented Ideas graph allows you to easily track the outcomes from your community (in terms of number of ideas successfully implemented).
For each stage you'll want to determine, “Do I consider ideas in this stage to be selected, implemented or neither?” and make your selections for each stage accordingly.
To set up tracking of “Selected” and “Implemented” ideas go to Community Settings > Workflow > Funnel Management > Edit for the funnel you'd like to update. Under Idea Stages, chose "Selected" for a stage which contains ideas selected for implementation or chose "Implemented" for a stage which contains ideas that have been implemented.
Once this is set up any idea in a selected or implemented stage will be tracked within the Outcomes Report. It is important to make sure you mark every stage correctly, as incorrectly marked stages may end up causing ideas to have incorrect timestamps for when they were selected and/or implemented.
Looking to understand how the timestamps are generated? Read on for an in-depth breakdown of the expected behavior below.
Outcomes: Idea Leaderboard:
The idea Leaderboard lets you sort ideas according to various metrics (or ‘score-types’) within IdeaScale. You can see which ideas got the most comments, which got the most votes, which ideas scored best in review stages and which ideas had the best ROI predictions assigned during estimate stages. Sort the table according to these metrics using the “Sort By” dropdown menu.
You can filter the display by the year the ideas were submitted, the campaign of interest, authors of interest. You can also apply a filter to see only ideas with a specific custom field response.
Finally, we offer a new “Smart Score” that combines scores from across all the stages enabled in your community to give a single normalized score that allows for effective comparison of ideas across your community.
One important thing to note is that the year filter in the idea leaderboard filters by the date the idea was submitted, not the date the idea was selected or implemented. This means that the ideas included in each year will be different from those included in each year for the Selected and Implemented idea graph and customers should not be alarmed if such differences are spotted.