Path: Profile Dropdown >> Incoming Moderation

The Incoming Moderation is a simplified way of looking into all the ideas assigned to a moderator. Linking, sorting, and managing ideas from the new moderation dashboard has become much easier in a more organized manner!
 
Users with a Moderator role can access the Incoming Moderation by hovering on their Profile Icon dropdown and clicking on Incoming Moderation shown in the screenshot below.

Incoming Moderation Functionality: To learn more about these functionalities please click on the link below.

  1. Three main parts of the page
 2. Mark all as Seen

3. Linking and Merging Ideas in Incoming Moderation

4. Saved Reply in Incoming Moderation

5. Functions of Comment in Incoming Moderation

6. Search Ideas and Comments in Incoming Moderation

Incoming Moderation:

The thesis behind this Incoming section is that moderators can come here to see which new ideas and comments have been added to their community and can then respond to each idea submitter or commenter so that community members feel they are being heard and that their input is valuable.

Three main parts of the page

The left-hand side of the screen will contain a vertical column of all incoming content (a tab for ideas, and a tab for comments).

The central area will include a section like a chatbox for responding to and managing ideas and comments as they first arrive in the community.

The right-hand side will contain a column for additional information, including the idea author information and similar ideas. The Moderator will now have the ability to link and merge ideas in a more streamlined manner by expanding or minimizing the right-hand column.

Mark all as Seen and Seen Idea

Moderation Dashboard has a feature to mark ideas in bulk as "Mark all as seen" and visible the seen ideas in the "Seen Ideas" section.

You can see the "Mark all as seen" button on left and "Seen Ideas" button on right at the bottom of the page.

In order to make all ideas as seen, click on the "Mark all as seen" and a message would be pop-up for the confirmation. Once you have selected ‘Yes’ all ideas will be now be marked as seen.

You can also view the seen ideas by clicking on the “Seen Ideas” button. All the seen ideas will be displayed here.

Did this answer your question?