CommunitySettings >> General Settings >> Emails and Notifications>> Email Deliver Reports

In order to ensure the email deliverability of your community you may have to make sure our domain is added to your SPF records. In case of any questions you can always contact you IT department or us.

To confirm the communities email deliverability you can click on the Deliverability Test switch and wait for the results which will be visible in the Email Deliver reports section.

Once the test is initiated it displays a message and the reports will be then displayed in the Email Deliver Reports with a Report ID and other details.

Clicking the "Refresh" button will reach out to Mail-Test for the latest reports that have not been retrieved. Reports are JSON files stored to physical volume storage. A sample report may look like so:

Clicking "View Report" will result in a modal with additional details contained in report and for opportunity to download the report:

Did this answer your question?