Path: Community Settings >> Member Management >> Bulk Upload Username

This article reviews how to mass change/update usernames of existing members. 

Please Note: In case there is a malicious content, virus or malware during the upload it will show an error and the upload will fail.


  1. The excel sheet should be .xls format only.
  2. The columns in the sheet are fixed first being the Email and second as the Username.
  3. You would need to enable the switch "First row is column header"
  4. Username should be between 6 and 40 characters and use only lowercase letters (a-z), numbers and periods.

You can upload the Excel Sheet with Username in the following format.

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