Q - Can we send the @mention name as an attribute?
A - Yes, you can send the @mention username as an SSO attribute. The default attribute name is "username", or you can use attribute mapping.
Q - If you have SSO, you do not need to send a verify email right?
A - Correct :)
Q - Is there also a way to automatically create groups with an attribute, skipping the step of setting up a member profile question?
A - It depends on what type of SSO you are using but in general, yes. They can use their IdP groups to map directly into IdeaScale. Click here for more info.
Q - How do I confirm if my IdP is sending a specific attribute and check the values?
A - Take a look at our SSO Debugger
A - You can view your SAML traffic in a browser plugin or developer tool (but this would only apply to your login, not someone else's)
Q - Using SSO will my users who have the status 'unknown' receive broadcast emails?
A - No, we will not send broadcast to Unknown email status members.
Q - If I change my communities URL, will that effect SSO?
A - Yes, you will need to update the federation in your IdP after the rename.
Q - We use SSO as an assignment method for groups based on a field in our active directory. I was wondering if this updates each time a user logs in?
A - IdeaScale reevaluates group memberships based on profile questions at each login.
Q - Can I use an API to upload avatar images for my community members?
A - Yes, IdeaScale has an API endpoint to upload avatar images. They would need to:
• look up the member ID by email address or username using either
• use the retrieved member ID in the call to upload an avatar image
Q - Do you have troubleshooting tips anywhere?
A - This is coming soon!
Q - If I use SSO, can I have multiple email addresses in my profile?
A - Yes
Q - Using SSO if I have a password change, where does that happen?
A - This happens on your IpP, IdeaScale does not handle it.
Q - I use SSO and some of my users have the status 'Unknown/Sent'. How do I get them all assume verified?
A - We recommend adding your domain to the trusted domains on your account, then all email addresses for that domain will automatically be assumed verified
Q - Can IdeaScale run end-to-end testing to ensure my SSO is working?
A - Currently IdeaScale does not offer this service. We recommend setting up mixed authentication (in case the SSO fails you can still log into your community) and then testing it out.