IdeaScale’s 'Moderate Idea' feature allows Moderators to; edit, merge, delete, disable comment, change campaign and change the stage an idea is in. Moderators can also leverage the Inbound, Off Topic or Recycle Bin stages from here as per the requirements of the community.
- Edit an Idea
- Merge Idea
- Delete an Idea
- Disable Commenting
- Change Campaign
- Pin Idea to the Landing Page
- Inbound, Off Topic and Recycle Bin
To moderate an Idea, click on the 'Moderate Idea' (Hammer sign) button. Below the screenshots taken when the page is shown in 'List view' and 'Grid view' respectively.
Edit an Idea
User needs to click on 'Edit Idea' from the dropdown where as new window of 'Idea Submission Form' will open for editing that idea. After editing the idea, user needs to click on the 'Submit' button.
Please Note: Idea submitter can also edit idea in the Ideate stage if 'Idea is Editable by Idea Submitter' switch is turned ON from the path: Community settings>> Workflow>> Idea Submission>>Idea Submission settings and also 'Disable Idea Edit by Submitter' is kept as OFF from the campaign setting.
Click on 'Merge Idea' from the dropdown and choose which Ideas wish to merge.
The first idea will be labeled as 'Parent Idea' but user can remove or change it into 'Child Idea'.
After that, select the second idea by clicking on 'Merge Idea' which will be labeled as 'Child Idea' but user can also make it 'Parent Idea'.
User can also type a message using 'Merge message' section during the time of merging two or more ideas and also able to change 'Parent Idea' and 'Child Idea'.
Below is the screenshot of final output where description of 'Child Idea' is shown in the comment section of 'Parent Idea' labeled as 'Merged'.
User can also merge the already merged idea by following the same steps.
'Merge message' is sent to the Idea Author with Idea Merged email. Screenshot is added here to show the output.
Please Note: The first idea added to the Idea Merge Cart is considered the 'Parent Idea' or the 'Main Idea' and all other ideas added to that cart are the 'Child Ideas' by default. Besides, comments of 'Child Ideas' are appeared in the Comment section of 'Parent Idea'.
After merging ideas, Author of child idea will be seen as Co-author of parent idea and Tags from parent idea and child idea will be also retained on parent idea. The Custom Fields of the child idea are not retained in the Parent idea.
Delete an Idea
Click on 'Delete Idea' from the dropdown.
Please Note: Idea won't be deleted directly if 'Move deleted ideas to Recycle Bin'
and 'Allow to delete idea from the recycle bin' switches are enabled from the path: Community settings>> Customization>> Customize site behavior>> General. At that time, user needs to manually delete the idea from the path: Community settings>> Moderation>> Ideas>> Off topic & recycle bin.
Here is where user can disable comments for an idea when selecting 'Disable Commenting' from the dropdown.
Below is the screenshot after disabling commenting.
User can move an idea into a different campaign by clicking 'Change Campaign' from the dropdown.
Next, choose campaign from the dropdown of 'To campaign' field and click on 'Save changes'.
Below the screenshot which shows final output.
Pin Idea to the Landing Page
This option will be available when the community will have a landing page. If user selects 'Pin Idea to the Landing Page' from the dropdown, that idea will be shown in the landing page.
Inbound, Off Topic and Recycle Bin
a) Inbound: This stage is only for ideas created by un-authenticated widget users. These ideas are queued up to be either approved by the Member himself after authentication or by an authenticated Moderator. But user can't move the idea of other stage into 'Inbound' stage.
b) Off Topic: This is the default status for an idea is not relevant in the context of this community. The idea is viewable and searchable, but not part of the main list of ideas (Popular, recent, etc).
c) Recycle Bin: In this stage, Idea will not be considered as an idea in the community. That idea is hidden entirely from the members of the community.