Path: Community Settings>> Dashboards>> Incoming Moderation

IdeaScale has improved the incoming moderation dashboard where Global moderator, Campaign moderator, Group moderator and Custom field moderator are allowed to search or sort out the ideas and comments using different queries in Idea Portfolio.

     A. Idea Search Option
     B. Comment Search Option

Idea Search Option

Moderator can use search command to filter ideas which are mentioned below: 

  1. Campaign
  2. Group
  3. Submitter
  4. Date Submitted
  5. Idea Number

1. Campaign

Moderator can search ideas based on the name of campaign in the search field. 

Steps:

i) Choose the query Campaign.

ii) Choose the the name of campaign.

iii) Final search query.

Please Note: Moderator can choose multiple campaigns to view ideas.

iv) After that, click on 'Enter' of the keyboard.

v) Click on the Idea.

vii) Final output.

2. Group

Moderator can search ideas on the basis of the name of group.

Steps:

i) Choose the query Group.

ii) Choose the group name from the dropdown.

iii) Final query.

Please Note: Moderator can select multiple group name to search ideas.

iv) Click on 'Enter' from the keyboard.
v) Final output.

3. Submitter

Ideas can be seen based on the name of the idea submitter.

Steps:
i) Choose the query Submitter.

ii) Select the idea submitter name from the dropdown.

Please Note: Moderator can select multiple idea submitter name to search ideas.

iii) Final query.

iv) Click 'Enter' from the keyboard.
v) Final output.

4. Date Submitted

Sort out the idea is possible based on the date of idea submission.

Steps:

i) Choose the query Date_Submitted.

ii) Select the range of date from calendar.

iii) Final query.

iv) Click 'Enter' from the keyboard.
v) Final output.

5. Idea Number

Moderator can view idea using the idea number.

Steps:
i) Choose the query Idea_Number.

ii) Put the idea number between {}

iii) Final query.

Please Note: Moderator can give multiple idea number to search ideas.

iv) Click on 'Enter' from the keyboard.
v) Click on 'Idea' to view the details.

vi) Final output.

6. Pending

Moderator can view pending ideas.

Steps:
i) Choose the query Pending and Yes.

ii) Click on the search icon.

iii) Final Output.

Comment Search Option

Moderator can search for comments using keywords or title of the comment. Say, for example, if the comment title is 'Try to take advantage of social media and video apps to support each other, laugh together, and take care of each other in these difficult times', they have to search using 'take advantage' or 'advantage. Besides, the moderator can view the idea author of that comment, comment author of that comment, and similar ideas on the right side of the page.

Steps to search comment:

  1. Type the keyword or title of the comment in the search field.

   2. Click on 'Enter' of the keyboard.
   3. Click on the comment to view.

    4. Final output.

Please Note: Moderator needs to click on 'Idea Author' and 'Similar ideas' to view the author name and similar ideas.

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