Using IdeaScale you can assign different roles to users based on the level of access you wish them to have and the activities you want them to perform.
Below is a list of the various roles and permission sets associated with them.
Community Owner & Administrator
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Community Owner and Administrator (If also a Global Moderator)
A Community Owner & Administrator who is also a Global Moderator have the following permissions:
Can create new communities
Has supreme authority and control of all global system settings
Can add and ban any member
Can assign Additional Administrator and Moderators to a community
Can email idea author
Can do private comment
Can pin the comment
Can generate reports
Can remove assign administrators from the Leaderboard
Can submit an idea on behalf of other members
Can add co-submitter
A Community Owner & Administrator who is not a Global Moderator has the following restrictions:
Can not have the moderation rights
Can not access Incoming Moderation and Idea Portfolio
Can not email idea author
Note: There can only be one Community owner per community. Community owners can unassign themselves from the Global Moderator role.
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Assigned Administrator
Assigned Administrators have the following permissions:
Can control all global system settings
Can add or remove any member
Can assign an Additional Administrator and Global Moderator to a community
Can generate the Data export report
Can pin the comment
Can privately comment
Can generate reports
Can remove themselves from the leaderboard
Can submit an idea on behalf of other members
Can add co-submitter
Assigned Administrators have the following restrictions:
Can not create new communities
Can not moderate the ideas and community
Can not migrate community data
Can not email idea author
Can not unassign own self from an admin role
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Campaign Administrator
Campaign Administrators have the following permissions:
Can edit, access, and manage the campaign settings they are assigned as a campaign administrator
Can see the private ideas of the campaign they are assigned to
Campaign Administrators have the following restrictions:
Can not launch the campaign
Can not email idea author
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Campaign Group Administrator
Campaign Group Administrators have the following permissions:
Can edit, access, and manage all the campaigns within their particular campaign group
Can access the reporting dashboard
Can generate export reports for Idea Data, Idea Data with Comments and Tags, Top Ideas, Comments, Idea Votes
Can see private ideas
Campaign Group Administrators have the following restrictions:
Can not launch the campaign
Can not email idea author
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Custom Admin
Custom Admins have the following permissions:
Can add co-submitter
Can access the specific features if those are allowed
Can launch the campaign if have the access in campaign settings
Can submit ideas on behalf of members (if "custom admins may submit ideas on behalf of users" switch is enabled)
Custom Admins have the following restrictions:
Can not assign community moderator/ administrator, campaign moderator/ campaign sponsor
Can not migrate data
Can not erase community data
Does not have access to Incoming Moderation and Idea Portfolio
Can not access GDPR settings
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Global Moderator
Global Moderators have the following permissions:
Have the moderation rights (access in Incoming Moderation and Idea Portfolio)
Can approve member/idea/ comment
Can edit the ideas
Can link/merge the ideas
Can move the ideas into different campaigns
Can moderate the ideas
Can assign idea owner and add co-submitter
Can email idea author
Can privately comment
Can pin the comment
Can access Reporting and Analysis
Global Moderators have the following restrictions:
Can not access the community global settings
Can not generate the data export reportÂ
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Campaign Moderator
Campaign Moderators have the following permissions:
Can moderate the ideas/ comments on the specific campaign
Can edit the ideas of the campaignÂ
Can pin the comment
Can assign idea owner
Can add idea co-submitter
Can access Reporting and Analysis Engage and Outcome settings only.
Campaign Group Administrators have the following restrictions:
Can not submit an idea on behalf of other members
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Group Moderator
Group Moderators have the following permissions:
Can approve new ideas submitted by only those members who belong to the group
Can edit the ideas submitted by the group members
Can add idea co-submitter
Can assign idea owner
Can email idea author
Can moderate the ideas submitted by the group members
Group Moderators have the following restrictions:
Can not see the private ideas submitted by group members
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Custom Field Moderator
Custom Field Moderators have the following permissions:
Can moderate the idea with answers to specific custom field questions (only for Single choice and Multiple choice custom fields)
Can access Incoming Moderation and Idea Portfolio
Can see private idea also if the specific custom field question is answered in the idea
Can assign idea owner
Can add idea co-submitter
Can email idea author
Can privately comment
Can pin the comment
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Translation Moderator
Translation Moderators have the following permissions:
Can review and verify machine-translated ideas and comments
Can provide translations for admin generated content such as custom field questions, community, campaign titles, and descriptions
Can verify the language and input the translationÂ
Translation Moderators have the following restrictions:
Can not access any ideas, members, and comments for moderation
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Campaign Sponsor
Campaign Sponsors have the following permissions:
Campaign sponsors are the owners of the campaign, they do not have any other rights to edit, access, and control campaign settings
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Idea Owner
Idea Owners have the following permissions:
Can change the stage of the ideas they are assigned as idea owner
Can edit the ideas
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Idea Co-Submitter
Idea Co-Submitter has the following permissions:
Can edit the ideas (only when an idea is in the ideate stage)
Can email Idea Author
Can edit idea in draft
Idea Co-Submitter has the following restrictions:
Can not edit the ideas except ideate stage
Cannot change the stage of an idea
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Community Member
A community member may engage in the community by voting, commenting, or submitting ideas.
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