Community User Role

Using IdeaScale you can assign different roles to users based on the level of access you wish them to have and the activities you want them to perform.

Below is a list of the various roles and permission sets associated with them.

Community Owner & Administrator

Assigned Administrator

Campaign Administrator

Campaign Group Administrator

Custom Admin

Global Moderator

Campaign Moderator

Group Moderator

Custom Field Moderator

Translation Moderator

Campaign Sponsors

Idea Owner

Idea Co-Submitter

Community Member

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Community Owner and Administrator (If also a Global Moderator)

A Community Owner & Administrator who is also a Global Moderator have the following permissions:

• Can create new communities

• Has supreme authority and control of all global system settings

• Can add and ban any member

• Can assign Additional Administrator and Moderators to a community

• Can email idea author

• Can do private comment

• Can pin the comment

• Can generate reports

• Can remove assign administrators from the Leaderboard

• Can submit an idea on behalf of other members

• Can add co-submitter

A Community Owner & Administrator who is not a Global Moderator have the following restrictions:

• Can not have the moderation rights

• Can not access Incoming Moderation an Idea Portfolio

• Can not email idea author

Note: There can only be one Community owner per community. Community owners can unassign themselves from the Global Moderator role.

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Assigned Administrator

Assigned Administrators have the following permissions:

• Can control of all global system settings

• Can add or remove any member

• Can assign Additional Administrator and Global Moderator to a community

• Can generate the Data export report

• Can pin the comment

• Can do private comment

• Can generate reports

• Can remove themselves from the leaderboard

• Can submit an idea on behalf of other members

• Can add co-submitter

Assigned Administrators have the following restrictions:

• Can not create new communities

• Can not moderate the ideas and community

• Can not migrate community data

• Can not email idea author

• Can not unassign own self from an admin role

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Campaign Administrator

Campaign Administrators have the following permissions:

• Can edit, access, and manage the campaign settings they are assigned as a campaign administrator

• Can see the private ideas of the campaign, they are assigned to

Campaign Administrators have the following restrictions:

• Can not launch the campaign

• Can not email idea author

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Campaign Group Administrator

Campaign Group Administrators have the following permissions:

• Can edit, access, and manage all the campaigns within their particular campaign group

• Can access the reporting dashboard

• Can generate export reports for Idea Data, Idea Data with Comments and Tags, Top Ideas, Comments, Idea Votes

• Can see private ideas

Campaign Group Administrators have the following restrictions:

• Can not launch the campaign

• Can not email idea author

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Custom Admin

Custom Admins have the following permissions:

• Can add co-submitter

• Can access the specific features if those are allowed

• Can launch the campaign if have the access in campaign settings

• Can submit ideas on behalf of members (if "custom admins may submit ideas on behalf of users" switch is enabled)

Custom Admins have the following restrictions:

• Can not assign community moderator/ administrator, campaign moderator/ campaign sponsor

• Can not migrate data

• Can not erase community data

• Does not have access to Incoming Moderation and Idea Portfolio

• Can not access GDPR settings

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Global Moderator

Global Moderators have the following permissions:

• Have the moderation rights (access in Incoming Moderation and Idea Portfolio)

• Can approve member/idea/ comment

• Can edit the ideas

• Can link/merge the ideas

• Can move the ideas into different campaigns

• Can moderate the ideas

• Can assign idea Owner and add co-submitter

• Can email idea author

• Can do private comment

• Can pin the comment

• Can access Reporting and Analysis

Global Moderators have the following restrictions:

• Can not access the community global settings

• Can not generate the data export report 

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Campaign Moderator

Campaign Moderators have the following permissions:

• Can moderate the ideas/ comments on the specific campaign

• Can edit the ideas of the campaign 

• Can pin the comment

• Can assign Idea owner

• Can add idea co-submitter

• Can access Reporting and Analysis Engage and Outcome settings only.

Campaign Group Administrators have the following restrictions:

• Can not submit an idea on behalf of other members

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Group Moderator

Group Moderators have the following permissions:

• Can approve new ideas submitted by only those members who belong to the group

• Can edit the ideas submitted by the group members

• Can add idea co-submitter

• Can assign idea owner

• Can email idea author

• Can moderate the ideas submitted by the group members

Group Moderators have the following restrictions:

• Can not see the private ideas submitted by group members

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Custom Field Moderator

Custom Field Moderators have the following permissions:

• Can moderate the idea with answers to specific custom field questions (only for Single choice and Multiple choice custom fields)

• Can access Incoming Moderation and Idea Portfolio

• Can see private idea also if the specific custom field question is answered in the idea

• Can assign idea owner

• Can add idea co-submitter

• Can email idea author

• Can do private comment

• Can pin the comment

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Translation Moderator

Translation Moderators have the following permissions:

• Can review and verify machine-translated ideas and comments

• Can provide translations for admin generated content such as custom field questions, community, campaign titles, and descriptions

• Can verify the language and input the translation 

Translation Moderators have the following restrictions:

• Can not access any ideas, members, and comments for moderation

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Campaign Sponsor

Campaign Sponsors have the following permissions:

Campaign sponsors are the owners of the campaign, they do not have any other rights to edit, access, and control campaign settings.

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Idea Owner

Idea Owners have the following permissions:

• Can change the stage of the ideas they are assigned as idea owner

• Can edit the ideas

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Idea Co-Submitter

Idea Co-Submitter has the following permissions:

• Can edit the ideas (only when an idea is in the ideate stage)

• Can email Idea Author

Idea Co-Submitter has the following restrictions:

• Can not edit the ideas except ideate stage

• Cannot change the stage of an idea.

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Community Member

A community member may engage in the community by voting, commenting, or submitting ideas.
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