Community User Role

IdeaScale platform creates different user role to control access to features, modules and grant permissions to perform different responsibilities.  

You can add a role in your community to enable the role to permit access to the platform or allow to perform any specific actions by user role preferences.

Community Owner & Administrator

Assigned Administrator

Campaign Administrator

Campaign Group Administrator

Custom Admin

Global Moderator

Campaign Moderator

Group Moderator

Custom Field Moderator

Translation Moderator

Campaign Sponsors

Idea Owner

Idea Co-Submitter

Community Member

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Community Owner and Administrator (If also a Global Moderator)

Community Owner & Administrator who is also a Global Moderator have the following permissions:

• Can create new communities
• Has supreme authority and control of all global system settings
• Can add and ban any member
• Can assign Additional Administrator and Moderators to a community
• Can email idea author
• Can do private comment
• Can pin the comment
• Can generate reports
• Can remove assign administrators from the Leaderboard
• Can submit idea on behalf of other member
• Can add co-submitter

Community owner & Administrator who is not a Global Moderator have the following restrictions:

• Can not have the moderation rights
• Can not access Incoming Moderation an Idea Portfolio
• Can not email idea author

Note: Community owner can unassign own self from Global Moderator role.

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Assigned Administrator

Assigned Administrators have the following permissions:

• Can control of all global system settings
• Can add or remove any member
• Can assign Additional Administrator and Global Moderator to a community
• Can generate the Data export report
• Can pin the comment
• Can do private comment
• Can generate reports
• Can remove themselves from the leaderboard
• Can submit idea on behalf of other member
• Can add co-submitter

Assigned Administrators have the following restrictions:

• Can not create new communities
• Can not moderate the ideas and community
• Can not migrate community data
• Can not email idea author
• Can not unassign own self from admin role

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Campaign Administrator

Campaign Administrators have the following permissions:

• Can edit, access and manage the campaign settings they are assigned as a campaign administrator
• Can see the private ideas of the campaign, they are assigned to

Campaign Administrators have the following restrictions:

• Can not launch the campaign
• Can not email idea author

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Campaign Group Administrator

Campaign Group Administrators have the following permissions:

• Can edit, access and manage to all the campaigns in the particular campaign group
• Can access reporting dashboard
• Can generate export reports for - Idea Data, Idea Data with Comments and Tags, Top Ideas, Comments, Idea Votes
• Can see the private idea

Campaign Group Administrators have the following restrictions:

• Can not launch the campaign
• Can not email idea author

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Custom Admin

Custom Admins have the following permissions:

• Can add co-submitter
• Can access the specific features if those are allowed
• Can launch the campaign if have the access in campaign settings
• Can submit ideas on behalf of member (if "custom admins may submit ideas on behalf of users" switch is enabled)

Custom Admins have the following restrictions:

• Can not assign community moderator/ administrator, campaign moderator/ campaign sponsor
• Can not migrate data
• Can not erase community data
• Can not have the access in Incoming Moderation and Idea Portfolio
• Can not access GDPR settings

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Global Moderator

Global Moderators have the following permissions:

• Have the moderation rights (access in Incoming Moderation and Idea Portfolio)
• Can approve member/idea/ comment
• Can edit the ideas
• Can link/merge the ideas
• Can move the ideas into different campaigns
• Can moderate the ideas
• Can assign idea Owner and add co-submitter
• Can email idea author
• Can do private comment
• Can pin the comment

Global Moderators have the following restrictions:

• Can access the community global settings
• Can not generate the data export report 

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Campaign Moderator

Campaign Moderators have the following permissions:

• Can moderate the ideas/ comments on the specific campaign
• Can edit the ideas of the campaign 
• Can pin the comment
• Can assign Idea owner
• Can add idea co-submitter

Campaign Group Administrators have the following restrictions:

• Can not submit idea on behalf of other member

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Group Moderator

Group Moderators have the following permissions:

• Can approve new ideas submitted by only those members who belong to the group
• Can edit the ideas submitted by the group members
• Can add idea co-submitter
• Can assign idea owner
• Can email idea author
• Can moderate the ideas submitted by the group members

Group Moderators have the following restrictions:

• Can not see the private ideas submitted by group members

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Custom Field Moderator

Custom Field Moderators have the following permissions:

• Can moderate the idea with answers to specific custom field questions (only for Single choice and Multiple choice custom field)
• Can access Incoming Moderation and Idea Portfolio
• Can see private idea also if the specific custom field question is answered in the idea
• Can assign idea owner
• Can add idea co-submitter
• Can email idea author
• Can do private comment
• Can pin the comment

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Translation Moderator

Translation Moderators have the following permissions:

• Can review and verify machine translated ideas and comments
• Can provide translations for admin generated content such as custom field questions, community, campaign titles and descriptions
• Can verify the language and input the translation 

Translation Moderators have the following restrictions:

• Can not access to any idea, member and comment for moderation

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Campaign Sponsor

Campaign Sponsors have the following permissions:

Campaign sponsor just the owner of the campaign, they do not have any other rights to edit, access and control the campaign settings.

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Idea Owner

Idea Owner have the following permissions:

• Can change the stage of the ideas they are assigned as idea owner
• Can edit the ideas

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Idea Co-Submitter

Idea Co-Submitter have the following permissions:

• Can edit the ideas (only when idea in the ideate stage)

Idea Co-Submitter  have the following restrictions:

• Can not edit the ideas except ideate stage
• Can not email Idea Author

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Community Member

A community member may engage themselves in the community activity by voting, commenting or submitting of ideas.
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