Community User Role

IdeaScale platform creates different user role to control access to features, modules and grant permissions to perform different responsibilities.  

You can add a role in your community to enable the role to permit access to the platform or allow to perform any specific actions by user role preferences.

Community Owner & Administrator

Assigned Administrator

Campaign Administrator

Campaign Group Administrator

Custom Admin

Global Moderator

Campaign Moderator

Group Moderator

Custom Field Moderator

Translation Moderator

Campaign Sponsors

Idea Owner

Idea Co-Submitter

Community Member

__________________________________________________________________

Community Owner and Administrator (If also a Global Moderator)

Community Owner & Administrator who is also a Global Moderator have the following permissions:

• Can create new communities

• Has supreme authority and control of all global system settings

• Can add and ban any member

• Can assign Additional Administrator and Moderators to a community

• Can email idea author

• Can do private comment

• Can pin the comment

• Can generate reports

• Can remove assign administrators from the Leaderboard

• Can submit idea on behalf of other member

• Can add co-submitter

Community owner & Administrator who is not a Global Moderator have the following restrictions:

• Can not have the moderation rights

• Can not access Incoming Moderation an Idea Portfolio

• Can not email idea author

Note: Community owner can unassign own self from Global Moderator role.

__________________________________________________________________

Assigned Administrator

Assigned Administrators have the following permissions:

• Can control of all global system settings

• Can add or remove any member

• Can assign Additional Administrator and Global Moderator to a community

• Can generate the Data export report

• Can pin the comment

• Can do private comment

• Can generate reports

• Can remove themselves from the leaderboard

• Can submit idea on behalf of other member

• Can add co-submitter

Assigned Administrators have the following restrictions:

• Can not create new communities

• Can not moderate the ideas and community

• Can not migrate community data

• Can not email idea author

• Can not unassign own self from admin role

__________________________________________________________________

Campaign Administrator

Campaign Administrators have the following permissions:

• Can edit, access and manage the campaign settings they are assigned as a campaign administrator

• Can see the private ideas of the campaign, they are assigned to

Campaign Administrators have the following restrictions:

• Can not launch the campaign

• Can not email idea author

__________________________________________________________________

Campaign Group Administrator

Campaign Group Administrators have the following permissions:

• Can edit, access and manage to all the campaigns in the particular campaign group

• Can access reporting dashboard

• Can generate export reports for - Idea Data, Idea Data with Comments and Tags, Top Ideas, Comments, Idea Votes

• Can see the private idea

Campaign Group Administrators have the following restrictions:

• Can not launch the campaign

• Can not email idea author

__________________________________________________________________

Custom Admin

Custom Admins have the following permissions:

• Can add co-submitter

• Can access the specific features if those are allowed

• Can launch the campaign if have the access in campaign settings

• Can submit ideas on behalf of member (if "custom admins may submit ideas on behalf of users" switch is enabled)

Custom Admins have the following restrictions:

• Can not assign community moderator/ administrator, campaign moderator/ campaign sponsor

• Can not migrate data

• Can not erase community data

• Can not have the access in Incoming Moderation and Idea Portfolio

• Can not access GDPR settings

__________________________________________________________________

Global Moderator

Global Moderators have the following permissions:

• Have the moderation rights (access in Incoming Moderation and Idea Portfolio)

• Can approve member/idea/ comment

• Can edit the ideas

• Can link/merge the ideas

• Can move the ideas into different campaigns

• Can moderate the ideas

• Can assign idea Owner and add co-submitter

• Can email idea author

• Can do private comment

• Can pin the comment

• Can access Reporting and Analysis

Global Moderators have the following restrictions:

• Can access the community global settings

• Can not generate the data export report 

__________________________________________________________________

Campaign Moderator

Campaign Moderators have the following permissions:

• Can moderate the ideas/ comments on the specific campaign

• Can edit the ideas of the campaign 

• Can pin the comment

• Can assign Idea owner

• Can add idea co-submitter

• Can access Reporting and Analysis Engage and Outcome settings only.

Campaign Group Administrators have the following restrictions:

• Can not submit idea on behalf of other member

__________________________________________________________________

Group Moderator

Group Moderators have the following permissions:

• Can approve new ideas submitted by only those members who belong to the group

• Can edit the ideas submitted by the group members

• Can add idea co-submitter

• Can assign idea owner

• Can email idea author

• Can moderate the ideas submitted by the group members

Group Moderators have the following restrictions:

• Can not see the private ideas submitted by group members

__________________________________________________________________

Custom Field Moderator

Custom Field Moderators have the following permissions:

• Can moderate the idea with answers to specific custom field questions (only for Single choice and Multiple choice custom field)

• Can access Incoming Moderation and Idea Portfolio

• Can see private idea also if the specific custom field question is answered in the idea

• Can assign idea owner

• Can add idea co-submitter

• Can email idea author

• Can do private comment

• Can pin the comment

__________________________________________________________________

Translation Moderator

Translation Moderators have the following permissions:

• Can review and verify machine translated ideas and comments

• Can provide translations for admin generated content such as custom field questions, community, campaign titles and descriptions

• Can verify the language and input the translation 

Translation Moderators have the following restrictions:

• Can not access to any idea, member and comment for moderation

__________________________________________________________________

Campaign Sponsor

Campaign Sponsors have the following permissions:

Campaign sponsors just the owner of the campaign, they do not have any other rights to edit, access, and control the campaign settings.

__________________________________________________________________

Idea Owner

Idea Owner have the following permissions:

• Can change the stage of the ideas they are assigned as idea owner

• Can edit the ideas

__________________________________________________________________

Idea Co-Submitter

Idea Co-Submitter has the following permissions:

• Can edit the ideas (only when an idea is in the ideate stage)

• Can email Idea Author

Idea Co-Submitter has the following restrictions:

• Can not edit the ideas except ideate stage

• Cannot change the stage of an idea.

__________________________________________________________________

Community Member

A community member may engage themselves in the community activity by voting, commenting or submitting of ideas.
__________________________________________________________________