IdeaScale platform creates different user role to control access to features, modules and grant permissions to perform different responsibilities.  

You can add a role in your community to enable the role to permit access to the platform or allow to perform any specific actions by user role preferences.


Community Owner & Administrator

Assigned Administrator

Campaign Administrator

Campaign Group Administrator

Custom Admin

Global Moderator

Campaign Moderator

Group Moderator

Custom Field Moderator

Translation Moderator

Campaign Owner

Idea Owner

Idea Co-Submitter

Community Member

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Community Owner and Administrator (If also a Global Moderator)

Community Owner & Administrator who is also a Global Moderator have the following permissions:

  • Can create new communities
  • Has supreme authority and control of all global system settings
  • Can add and ban any member
  • Can assign Additional Administrator and Moderators to a community
  • Can email idea author
  • Can do private comment
  • Can pin the comment
  • Can generate reports
  • Can remove assign administrators from the Leaderboard
  • Can submit idea on behalf of other member
  • Can add co-submitter

Community owner & Administrator who is not a Global Moderator have the following restrictions:

  • Can not have the moderation rights
  • Can not access Incoming Moderation an Idea Portfolio
  • Can not email idea author

Note: Community owner can unassign own self from Global Moderator role.

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Assigned Administrator

Assigned Administrators have the following permissions:

  • Can control of all global system settings
  • Can add or remove any member
  • Can assign Additional Administrator and Global Moderator to a community
  • Can generate the Data export report
  • Can pin the comment
  • Can do private comment
  • Can generate reports
  • Can remove themselves from the leaderboard
  • Can submit idea on behalf of other member
  • Can add co-submitter

Assigned Administrators have the following restrictions:

  • Can not create new communities
  • Can not moderate the ideas and community
  • Can not migrate community data
  • Can not email idea author
  • Can not unassign own self from admin role

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Campaign Administrator

Campaign Administrators have the following permissions:

  • Can edit, access and manage the campaign settings they are assigned as a campaign administrator
  • Can see the private ideas of the campaign, they are assigned to

Campaign Administrators have the following restrictions:

  • Can not launch the campaign
  • Can not email idea author

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Campaign Group Administrator

Campaign Group Administrators have the following permissions:

  • Can edit, access and manage to all the campaigns in the particular campaign group
  • Can access reporting dashboard
  • Can generate export reports for - Idea Data, Idea Data with Comments and Tags, Top Ideas, Comments, Idea Votes
  • Can see the private idea

Campaign Group Administrators have the following restrictions:

  • Can not launch the campaign
  • Can not email idea author

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Custom Admin

Custom Admins have the following permissions:

  • Can add co-submitter
  • Can access the specific features if those are allowed
  • Can launch the campaign if have the access in campaign settings
  • Can submit ideas on behalf of member (if "custom admins may submit ideas on behalf of users" switch is enabled)

Custom Admins have the following restrictions:

  • Can not assign community moderator/ administrator, campaign moderator/ campaign owner
  • Can not migrate data
  • Can not erase community data
  • Can not have the access in Incoming Moderation and Idea Portfolio
  • Can not access GDPR settings

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Global Moderator

Global Moderators have the following permissions:

  • Have the moderation rights (access in Incoming Moderation and Idea Portfolio)
  • Can approve member/idea/ comment
  • Can edit the ideas
  • Can link/merge the ideas
  • Can move the ideas into different campaigns
  • Can moderate the ideas
  • Can assign idea Owner and add co-submitter
  • Can email idea author
  • Can do private comment
  • Can pin the comment

Global Moderators have the following restrictions:

  • Can access the community global settings
  • Can not generate the data export report 

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Campaign Moderator

Campaign Moderators have the following permissions:

  • Can moderate the ideas/ comments on the specific campaign
  • Can edit the ideas of the campaign 
  • Can pin the comment
  • Can assign Idea owner
  • Can add idea co-submitter

Campaign Group Administrators have the following restrictions:

  • Can not submit idea on behalf of other member

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Group Moderator

Group Moderators have the following permissions:

  • Can approve new ideas submitted by only those members who belong to the group
  • Can edit the ideas submitted by the group members
  • Can add idea co-submitter
  • Can assign idea owner
  • Can email idea author
  • Can moderate the ideas submitted by the group members

Group Moderators have the following restrictions:

  • Can not see the private ideas submitted by group members

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Custom Field Moderator

Custom Field Moderators have the following permissions:

  • Can moderate the idea with answers to specific custom field questions (only for Single choice and Multiple choice custom field)
  • Can access Incoming Moderation and Idea Portfolio
  • Can see private idea also if the specific custom field question is answered in the idea
  • Can assign idea owner
  • Can add idea co-submitter
  • Can email idea author
  • Can do private comment
  • Can pin the comment

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Translation Moderator

Translation Moderators have the following permissions:

  • Can review and verify machine translated ideas and comments
  • Can provide translations for admin generated content such as custom field questions, community, campaign titles and descriptions
  • Can verify the language and input the translation 

Translation Moderators have the following restrictions:

  • Can not access to any idea, member and comment for moderation

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Campaign Owner

Campaign Owners have the following permissions:

Campaign owner just the owner of the campaign, they do not have any other rights to edit, access and control the campaign settings.

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Idea Owner

Idea Owner have the following permissions:

  • Can change the stage of the ideas they are assigned as idea owner
  • Can edit the ideas

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Idea Co-Submitter

Idea Co-Submitter have the following permissions:

  • Can edit the ideas (only when idea in the ideate stage)

Idea Co-Submitter  have the following restrictions:

  • Can not edit the ideas except ideate stage
  • Can not email Idea Author

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Community Member

A community member may engage themselves in the community activity by voting, commenting or submitting of ideas.
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