IdeaScale platform creates different user role to control access to features, modules and grant permissions to perform different responsibilities.  

You can add a role in your community to enable the role to permit access to the platform or allow to perform any specific actions by user role preferences.


Community Owner & Administrator

Assigned Administrator

Campaign Administrator

Campaign Group Administrator

Custom Admin

Global Moderator

Campaign Moderator

Group Moderator

Custom Field Moderator

Translation Moderator

Campaign Sponsors

Idea Owner

Idea Co-Submitter

Community Member

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Community Owner and Administrator (If also a Global Moderator)

Community Owner & Administrator who is also a Global Moderator have the following permissions:

  • Can create new communities

  • Has supreme authority and control of all global system settings

  • Can add and ban any member

  • Can assign Additional Administrator and Moderators to a community

  • Can email idea author

  • Can do private comment

  • Can pin the comment

  • Can generate reports

  • Can remove assign administrators from the Leaderboard

  • Can submit idea on behalf of other member

  • Can add co-submitter

Community owner & Administrator who is not a Global Moderator have the following restrictions:

  • Can not have the moderation rights

  • Can not access Incoming Moderation an Idea Portfolio

  • Can not email idea author

Note: Community owner can unassign own self from Global Moderator role.

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Assigned Administrator

Assigned Administrators have the following permissions:

  • Can control of all global system settings

  • Can add or remove any member

  • Can assign Additional Administrator and Global Moderator to a community

  • Can generate the Data export report

  • Can pin the comment

  • Can do private comment

  • Can generate reports

  • Can remove themselves from the leaderboard

  • Can submit idea on behalf of other member

  • Can add co-submitter

Assigned Administrators have the following restrictions:

  • Can not create new communities

  • Can not moderate the ideas and community

  • Can not migrate community data

  • Can not email idea author

  • Can not unassign own self from admin role

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Campaign Administrator

Campaign Administrators have the following permissions:

  • Can edit, access and manage the campaign settings they are assigned as a campaign administrator

  • Can see the private ideas of the campaign, they are assigned to

Campaign Administrators have the following restrictions:

  • Can not launch the campaign

  • Can not email idea author

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Campaign Group Administrator

Campaign Group Administrators have the following permissions:

  • Can edit, access and manage to all the campaigns in the particular campaign group

  • Can access reporting dashboard

  • Can generate export reports for - Idea Data, Idea Data with Comments and Tags, Top Ideas, Comments, Idea Votes

  • Can see the private idea

Campaign Group Administrators have the following restrictions:

  • Can not launch the campaign

  • Can not email idea author

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Custom Admin

Custom Admins have the following permissions:

  • Can add co-submitter

  • Can access the specific features if those are allowed

  • Can launch the campaign if have the access in campaign settings

  • Can submit ideas on behalf of member (if "custom admins may submit ideas on behalf of users" switch is enabled)

Custom Admins have the following restrictions:

  • Can not assign community moderator/ administrator, campaign moderator/ campaign sponsor

  • Can not migrate data

  • Can not erase community data

  • Can not have the access in Incoming Moderation and Idea Portfolio

  • Can not access GDPR settings

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Global Moderator

Global Moderators have the following permissions:

  • Have the moderation rights (access in Incoming Moderation and Idea Portfolio)

  • Can approve member/idea/ comment

  • Can edit the ideas

  • Can link/merge the ideas

  • Can move the ideas into different campaigns

  • Can moderate the ideas

  • Can assign idea Owner and add co-submitter

  • Can email idea author

  • Can do private comment

  • Can pin the comment

  • Can access Reporting and Analysis

Global Moderators have the following restrictions:

  • Can access the community global settings

  • Can not generate the data export report 

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Campaign Moderator

Campaign Moderators have the following permissions:

  • Can moderate the ideas/ comments on the specific campaign

  • Can edit the ideas of the campaign 

  • Can pin the comment

  • Can assign Idea owner

  • Can add idea co-submitter

  • Can access Reporting and Analysis Engage and Outcome settings only.

Campaign Group Administrators have the following restrictions:

  • Can not submit idea on behalf of other member

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Group Moderator

Group Moderators have the following permissions:

  • Can approve new ideas submitted by only those members who belong to the group

  • Can edit the ideas submitted by the group members

  • Can add idea co-submitter

  • Can assign idea owner

  • Can email idea author

  • Can moderate the ideas submitted by the group members

Group Moderators have the following restrictions:

  • Can not see the private ideas submitted by group members

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Custom Field Moderator

Custom Field Moderators have the following permissions:

  • Can moderate the idea with answers to specific custom field questions (only for Single choice and Multiple choice custom field)

  • Can access Incoming Moderation and Idea Portfolio

  • Can see private idea also if the specific custom field question is answered in the idea

  • Can assign idea owner

  • Can add idea co-submitter

  • Can email idea author

  • Can do private comment

  • Can pin the comment

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Translation Moderator

Translation Moderators have the following permissions:

  • Can review and verify machine translated ideas and comments

  • Can provide translations for admin generated content such as custom field questions, community, campaign titles and descriptions

  • Can verify the language and input the translation 

Translation Moderators have the following restrictions:

  • Can not access to any idea, member and comment for moderation

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Campaign Sponsor

Campaign Sponsors have the following permissions:

Campaign sponsors just the owner of the campaign, they do not have any other rights to edit, access, and control the campaign settings.

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Idea Owner

Idea Owner have the following permissions:

  • Can change the stage of the ideas they are assigned as idea owner

  • Can edit the ideas

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Idea Co-Submitter

Idea Co-Submitter has the following permissions:

  • Can edit the ideas (only when an idea is in the ideate stage)

  • Can email Idea Author

Idea Co-Submitter has the following restrictions:

  • Can not edit the ideas except ideate stage

  • Cannot change the stage of an idea.

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Community Member

A community member may engage themselves in the community activity by voting, commenting or submitting of ideas.
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