IdeaScale platform creates different user role to control access to features, modules and grant permissions to perform different responsibilities.  

You can add a role in your community to enable the role to permit access to the platform or allow to perform any specific actions by user role preferences.

Community Owner and Administrator

(If also a Global Moderator)

Community Owner & Administrator who is also a Global Moderator have the following permissions:

  • Can create new communities
  • Has supreme authority and control of all global system settings
  • Can add and ban any member
  • Can assign Additional Administrator and Moderators to a community
  • Can email idea author
  • Can do private comment
  • Can pin the comment
  • Can generate reports
  • Can remove assign administrators from the Leaderboard
  • Can submit idea on behalf of other member
  • Can add co-submitter

Community owner & Administrator who is not a Global Moderator have the following restrictions:

  • Can not have the moderation rights
  • Can not access Incoming Moderation an Idea Portfolio
  • Can not email idea author

Note: Community owner can unassign own self from Global Moderator role.

Assigned Administrator

Assigned Administrators have the following permissions:

  • Can control of all global system settings
  • Can add or remove any member
  • Can assign Additional Administrator and Global Moderator to a community
  • Can generate the Data export report
  • Can pin the comment
  • Can do private comment
  • Can generate reports
  • Can remove themselves from the leaderboard
  • Can submit idea on behalf of other member
  • Can add co-submitter

Assigned Administrators have the following restrictions:

  • Can not create new communities
  • Can not moderate the ideas and community
  • Can not migrate community data
  • Can not email idea author
  • Can not unassign own sellf from admin role

Global Moderator

Global Moderators have the following permissions:

  • Have the moderation rights (access in Incoming Moderation and Idea Portfolio)
  • Can approve member/idea/ comment
  • Can edit the ideas
  • Can link/merge the ideas
  • Can move the ideas into different campaigns
  • Can moderate the ideas
  • Can assign idea Owner and add co-submitter
  • Can email idea author
  • Can do private comment
  • Can pin the comment

Global Moderators have the following restrictions:

  • Can access the community global settings
  • Can not generate the data export report 

Campaign Administrator

Campaign Administrators have the following permissions:

  • Can edit, access and manage the campaign settings they are assigned as a campaign administrator
  • Can see the private ideas of the campaign, they are assigned to

Campaign Administrators have the following restrictions:

  • Can not launch the campaign
  • Can not email idea author

Campaign Group Administrator

Campaign Group Administrators have the following permissions:

  • Can edit, access and manage to all the campaigns in the particular campaign group
  • Can access reporting dashboard
  • Can generate export reports for - Idea Data, Idea Data with Comments and Tags, Top Ideas, Comments, Idea Votes
  • Can see the private idea

Campaign Group Administrators have the following restrictions:

  • Can not launch the campaign
  • Can not email idea author

Campaign Owner

Campaign Owners have the following permissions:

Campaign owner just the owner of the campaign, they do not have any other rights to edit, access and control the campaign settings.

Campaign Moderator

Campaign Moderators have the following permissions:

  • Can moderate the ideas/ comments on the specific campaign
  • Can edit the ideas of the campaign 
  • Can pin the comment
  • Can assign Idea owner
  • Can add idea co-submitter

Campaign Group Administrators have the following restrictions:

  • Can not submit idea on behalf of other member

Custom Admin

Custom Admins have the following permissions:

  • Can add co-submitter
  • Can access the specific features if those are allowed
  • Can launch the campaign if have the access in campaign settings
  • Can submit ideas on behalf of member (if "custom admins may submit ideas on behalf of users" switch is enabled)

Custom Admins have the following restrictions:

  • Can not assign community moderator/ administrator, campaign moderator/ campaign owner
  • Can not migrate data
  • Can not erase community data
  • Can not have the access in Incoming Moderation and Idea Portfolio
  • Can not access GDPR settings

Translation Moderator

Translation Moderators have the following permissions:

  • Can review and verify machine translated ideas and comments
  • Can provide translations for admin generated content such as custom field questions, community, campaign titles and descriptions
  • Can verify the language and input the translation 

Translation Moderators have the following restrictions:

  • Can not access to any idea, member and comment for moderation

Group Moderator

Group Moderators have the following permissions:

  • Can approve new ideas submitted by only those members who belong to the group
  • Can edit the ideas submitted by the group members
  • Can add idea co-submitter
  • Can assign idea owner
  • Can email idea author
  • Can moderate the ideas submitted by the group members

Group Moderators have the following restrictions:

  • Can not see the private ideas submitted by group members

Custom Field Moderator

Custom Field Moderators have the following permissions:

  • Can moderate the idea with answers to specific custom field questions (only for Single choice and Multiple choice custom field) 
  • Can access Incoming Moderation and Idea Portfolio
  • Can see private idea also if the specific custom field question is answered in the idea
  • Can assign idea owner
  • Can add idea co-submitter
  • Can email idea author
  • Can do private comment
  • Can pin the comment

Idea Owner

Idea Owner have the following permissions:

  • Can change the stage of the ideas they are assigned as idea owner
  • Can edit the ideas

Idea Co-Submitter

Idea Co-Submitter have the following permissions:

  • Can edit the ideas (only when idea in the ideate stage)

Idea Co-Submitter  have the following restrictions:

  • Can not edit the ideas except ideate stage
  • Can not email Idea Author

Community Member

A community member may engage themselves in the community activity by voting, commenting or submitting of ideas.

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