IdeaScale introduces three new default campaigns e.g. Customer Experience, Process Improvement, and Product Improvement instead of Website, Product, Customer along with three new default distinct funnels e.g. Customer Experience, Process Improvement, and Product Improvement for the respective campaigns. It's only be available for the new community.

  1. Customer Experience
  2. Process Improvement
  3. Product Improvement

Screenshot is taken from Campaign Settings to show the default three campaigns.

Another screenshot is taken from Funnel Management to show the three default funnels with campaigns and stages.

Customer Experience

Custom Experience is one type of default public campaign which resides under the funnel named Customer Success. There are five stages under this funnel.

Screenshot is given below to show the types of stages of the 'Customer Success' funnel.

Process Improvement

Process Improvement is also a default public campaign which resides under the funnel named Process Improvement. There are six stages under this funnel.

Below screenshot shows the types of stages of the 'Process Improvement' funnel.

Product Improvement

Process Improvement is also a default public campaign which resides under the funnel named Product Improvement. There are seven stages under this funnel.

Screenshot is given below to show the types of stages of 'Product Improvement' funnel.

Please Note: Old community will not have these mentioned default campaigns, and default funnels.

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