IdeaScale introduces three new default campaigns e.g. Customer Experience, Process Improvement, and Product Innovation instead of Website, Product, Customer along with three new default distinct funnels e.g. Customer Experience, Process Improvement, and Product Innovation for the respective campaigns. It's only available for the new community.

Customer Experience

Process Improvement

Product Innovation

New default campaigns visible under Campaign Settings.

These campaigns come along with a pre-set Campaign Banner and campaign logo.

A screenshot of Funnel Management to show the three default funnels with campaigns and stages.

Customer Experience

Custom Experience is one type of default public campaign which resides under the funnel named Customer Success. There are five stages under this funnel.

Screenshot is given below to show the types of stages of the 'Customer Success' funnel.

Process Improvement

Process Improvement is also a default public campaign that resides under the funnel named Process Improvement. There are six stages under this funnel.

Below screenshot shows the types of stages of the 'Process Improvement' funnel.

Product Innovation

Process Improvement is also a default public campaign that resides under the funnel named Product Innovation. There are seven stages under this funnel.

Screenshot is given below to show the types of stages of 'Product Innovation' funnel.

Please Note: Old community will not have these mentioned default campaigns, and default funnels.

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