Path: Community Settings >> Security >> Access Restrictions >> Approvals Required >> New Members Approval

This section falls under Basic settings. When this setting is ON , all the new members registering or joining the community will first require Moderator's approval to participate in the community.

What non approved member will see:
When the user logs in, user will not be able to participate in the community till the moderator approves his/her account. User will see a message "A Moderator has been notified to approve your account".

Where you can find your pending approval members:
The Moderators will be able to see all pending members from this path:

Incoming moderation >> Members.

Then moderators need to filter all pending member by this command: Pending: {YES}

Then they can update the Member Status from “Pending” to “Member” or “Banned” by clicking on Member’s name from the Member Dashboard.


The Moderators will also be able to Approve or Reject the Pending members queue from this path: Incoming moderation >> Moderation >> Members.

With each new user Joining or Registering, the Moderators will receive an Email Notification containing the Approve Link , Reject Link and a link which allows The Moderator to go to the Moderation Dashboard.

What happens when some Auto Approve Domains will be added in Email Based Access Control

If a member Join or Register in the Community with the Email Domain which is already added in Auto-Approve List then he/she will be Automatically Approved.

What happen if New Member Approval is ON in SSO Enabled Community:
In a SSO Enabled Community all members are uploaded by the Administrator. So there is no effect of New Member Approval.

But for the mixed SSO community where Email/Password login and Community Sing Up is enabled, the New Member Approval will work as usual for the members who will Register in the community.

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