Path: Settings Dropdown >> Member Management

In the Member Management dashboard, the administrator can invite members to the community, change their status, resend verification emails and search for them.

Add Members

Password Reset

Resend Verification Email

Add Members

To add members to the community, the administrator can use the Quick Add tab. Add the email addresses of the people to be invited into the text field, one per line.

A verification email will then be sent out to all the invited people who were not part of IdeaScale before, with a link within to enter the community.

Clicking on the link directs members to the community page, where they are prompted to enter the verification code and then admitted to the community. Next, they are then asked to create a password along with username, name, and member profile questions.
 
Users who are already members of any other IdeaScale communities will receive an invitation email instead of the verification email. They can login using their login credentials created earlier for the other community.

Password Reset

An administrator can send a password reset email from the Member Management dashboard by clicking on the email address of the user, then from the Action tab select Send Password Reset. The admin will be asked to confirm the process and upon confirmation will see a success message on the top.

Once this is done the member will receive an email for password reset with a link using which user can enter the community and a new password can be set.

Resend Verification Email

If for some reason a member didn't receive the verification email or verification email didn't work, the administrator may send the verification email again from Member Management by clicking on the email address of the user and then from the Action tab, select Email Verification Code. The admin will be asked to confirm the process and upon confirmation will see a success message on the top.

Once this is done the member will receive a Verification Email and a link stating Verify my email. Using this link users can verify their email with the verification code.

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