Report Abuse and Duplicate Idea

Report Abuse and Report Duplicate links helps in detecting and reporting any sort of abusive, inappropriate language or duplication of a specific idea in the community flagged by the community members itself. These links are made visible only to standard users.
 
If a Moderator or Administrator are submitting ideas, they are the most responsible candidates Managing and moderating a community so they will refrain themselves from Abusing/Duplicating ideas.
 

Idea Submitted by Administrator: For Example in the below screenshot Anais Maddison is an Administrator, Diana is the Moderator and Rosa is a Standard User. This  screenshot is from the point of view of Standard User.

In case approval for idea is disabled in the community, any idea submitted by the Administrator or Moderator would not show "Report Abuse" and "Report Duplicate" links by default. However, a Standard User submits an idea, only then "Report Abuse" and "Report Duplicate" links are visible to other users on Ideas as shown in the below screenshot. Any standard user or administrator would be able to view the "Report Abuse" and "Report Duplicate" links.
 

Idea Submitted by a Standard User in Default and Grid View: In the default and grid view the Report Abuse and Report Duplicate link will be displayed in the three dots button which is meant for more actions. 

 

The administrator of the community can set up a threshold for both the reporting in Community Settings>>Workflow>>Automation Builder >> Report Abuse or Report Duplicate 


Click here to know more about Automation Builder!


Mark idea as Report Abuse or Report Duplicate: 

a) Click on the Report Abuse or Report Duplicate link on the idea. As soon as someone reports an idea as abusive or duplicate and the threshold is met the idea will move into Pending Approval state and in this case it is flagged as Report Abuse/Duplicate as shown in the below screenshot.

b) The idea submitter will receive an email notification of 'Mark Abuse' and stage change of his/her idea from the existing stage to 'Pending Approval' as shown in the below screenshot-


c) The moderator will receive email notification for idea flagged and get the idea in the incoming moderation dashboard waiting for the approval. After approval by the moderator, the idea will be published under the 'Recent' tab in the idealist page with a label as "Reported".

Please Note:

  1. Only the moderator will not see the Report Abuse and Report Duplicate links.
  2. Admin and Standard User will see the Report Abuse and Report Duplicate links
  3. Any idea which gets submitted is live and is in Ideate Stage will show "Report Abuse" and "Report Duplicate" links, however any idea moved from Pending Approval stage by a moderator or any idea moved from any different stage to Ideate stage will not show these links.

Report Abuse Comment

Report abuse comment link helps in detecting and reporting any sort of abusive, inappropriate comment on a specific idea in the community. 

a) If a Standard User post a comment, only then "Report Abuse" link is visible to other standard users on the comment as shown in the below screenshot. 

b) Any Standard User reports a comment as abusive will move into Pending Approval stage as shown in the below screenshot.

c) The moderator will receive email notification for Comment Flagged and get the comment in the incoming moderation dashboard waiting for the approval. 

d) After approving the comment by the moderator, the comment will be published with a label as "Reported".

Please Note:

  1. Only Standard User will see the Report Abuse links in the comment.
  2. If "New Comment Approval" is enabled on the community, Standard User will not be able to see the Report Abuse links in the comment.
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