There are the various email notifications received by the users of a community. Few of them can be controlled by the member while some are received by default and users do not have any control over it.

1.NEW MEMBER SIGNUP VERIFICATION EMAIL -- A person who is registered into a community receives the SignUp verification email. On clicking the link "Verify my email" member will be verified the email with the verification code and enter a password to log into the new IdeaScale account.

Please Note: The verification link expires if the user does not click on it before the stated time. 

2. COMMUNITY INVITATION EMAIL -- A person who is already registered with IdeaScale and is invited to another IdeaScale community receives and email just with a community url within the email notification.

3. ACCOUNT APPROVED EMAIL -- A person who has verified the email or accepted the invitation email receives an account approved email in case the community administrator has new member approval setting enabled on the community.

4. PASSWORD RECOVERY EMAIL (Forgot Password) -- A member, on clicking the "Forgot Password" link is emailed a Password Recovery message. The email contains a link "Click here to reset your password". On clicking this link, a password reset window will appear and prompt the user to enter a new password.
 
Please Note: The Password recovery link expires if the user does not click on it before the stated time.

5. THANK YOU EMAIL FOR  IDEA SUBMISSION -- Users will receive a Thank you email notification whenever they submit an idea in the community.

 6. IDEA STAGE CHANGE -- Users who have opted to receive notifications for Stage change in ideas receive this email in Realtime. 

7. ACHIEVEMENT OF BADGES -- In a community where badges are enabled user receives notifications for the change in their Achievement Status.

8. DIGEST EMAIL (WEEKLY)- User may opt to receive notification for recent ideas and activities in the community on Weekly basis.

9. ASSESSMENT INVITATION - A member who is selected as assessor receive an email invitation to take an Assessment.

Please Note: Assessor will receive this email notification when member for assessment will be assigned from the Assessmnent Survey Tool and "Receive assessment e-mails" switch should be enabled. 

10. IDEA OWNER -- A member is notified via email when he/she is assigned as Idea Owner.

11. BROADCAST EMAIL -  All community members receive an email broadcasted by the Administrator.

12. EMAIL AUTHOR -  Administrator emailing the user using Email Author:

13. IDEA MERGE -- User notified about about his/her own idea being merged with a different idea:

14. COMMUNITY TASK -- User receives email notification about pending community tasks on the basis of Daily, Weekly and Monthly.

15. REALTIME NOTIFICATION FOR COMMENTS -- User receives new comment notification in Realtime for own ideas.

Please Note: New idea email notification depends upon the user profile and community wise notification settings.  

16. REALTIME NOTIFICATION FOR IDEA -- User receives new Idea submission notification in Realtime.

Please Note: New idea email notification depends upon the user profile and community wise notification settings.  

17. EMAIL IDEA -- User receives notification for email idea from community member. 

18. PRIVATE MESSAGE -- User receives notification for Private Message from community members.   

19. @MENTIONS -- A user will receive a email notification whenever the user's name has been mentioned in the community. You can also directly see the mention by clicking the link "Go see the mention now".

20. FLAG EMAIL -- A user will receive a message when their ideas is flagged as duplicate or abuse in the community.

21. GROUP MESSAGE EMAIL -- This is an email which can be sent to specific group members by using the API endpoint "/v1/email/group/{id}"

22. REVIEWSCALE EMAIL -- A member receives an email when they are added as reviewers in Reviewscale.

Please Note: Reviewer will receive this email only when member will be assigned as reviewer from the Reviewscale Survey Tool.
The "Send Reviewscale" button will trigger this email notification to the reviewer and "
Receive reviewscale e-mails" switch should be enabled. 

23. HOT IDEAS EMAIL(Weekly/Daily/Real-Time) --  The users will receive email for all the hot ideas in the community as per the frequency set up by the user (Weekly/Daily/Real-Time).

21. IDEA LOOKBACK EMAIL --  This email will be received by users when the idea has remained idle in the community.

25. WORKFLOW EXECUTED EMAIL --  This email is received by users when in Automation builder we select Notify to particular member or group.

26. MEMBER STATUS CHANGE EMAILS-- The members can enable this switch to know if they are updated or given special authorities in the community like being assigned as an administrator, moderator or custom admin.

27. GROUP MESSAGE-- Users (group of member) receive notification for Group Message from community members.   

28. CAMPAIGN INVITATION EMAIL: Community members or group member receives notification for campaign invitation. 

29. PASSWORD RESET VERIFICATION EMAIL By ADMIN: User receives password reset email notification with verification code send by Community Administrator.

30. ASSESSMENT REMINDER EMAIL-- Community members who are selected as assessor for assessment stage receives reminder notification to complete the assessment of the ideas. 

Please Note: Assessor will receive this email notification when assessor will be reminded from the Assessment Stage or Assessment Survey Tool and "Receive assessment e-mails" switch should be enabled. 

31. TWO-STEP AUTHENTICATION (OTP) EMAIL-- User receives One Time Password (OTP) notification for SignUp process by two step authentication. 

32. EMAIL CLAIM VERIFICATION EMAIL-- When community member add another email address in the profile, member receives notification of email claim verification code in the newly added email address.

33. PAIRWISE COMPARISON EMAIL-- A member who is permitted to participate in the pairwise comparison receive an email notification with instruction to complete the pairwise.

Did this answer your question?